Refund policy
At Shopvero, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a 30-day return and refund policy.
Return Period
Customers may request a return within 30 days from the date of delivery.
Eligibility for Returns
To qualify for a return:
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The item must be unused and in the same condition as received.
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The product must be returned in its original packaging.
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Proof of purchase or order confirmation is required.
Free Returns
Shopvero offers free return shipping for eligible returns within the 30-day period.
Refunds
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed and automatically applied to your original payment method within 5–10 business days.
Non-Returnable Items
Certain items may not be eligible for return, including:
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Products that have been used or damaged after delivery
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Items not returned in original condition
How to Request a Return
To initiate a return, please contact our support team at: